Reflex Nutrition Ltd are strongly committed to protecting the privacy of its website users and customers. We have written this privacy policy to outline the specific information we collect, how we use this information, and what options you have in sharing this information with us when you visit our site. Protecting your privacy is a significant part of our commitment to providing you with a high quality shopping experience.

To conform to the 1998 Data Protection Act, Reflex Nutrition does not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. Under certain circumstances, we may be asked by the courier to provide a contact telephone number to contact you about delivery of your order. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools / Internet Options / Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Other details

We are the sole owner of the information collected on this site. We will never sell, share, or rent this information to others… ever. Reflex Nutrition Ltd collects information from our users at several different points on our website.

For a user who places an order, we request personal information on the order form used in the shopping cart. Contact (name, address, email, etc.) and payment information (credit card number and expiration date) is requested. This information is used for billing purposes and to fill the customer’s order. If we have trouble processing an order, we will use this information to contact the customer. Credit card transactions are processed using PayPal Internet merchant account and authorized via their payment gateway system. The payment gateway is an authority in trusted modular payment solutions and security systems on the Internet. We do not store credit card details nor do we share customer details with any 3rd parties.

We will store a persistent cookie so that you may retrieve the products in your shopping cart with no need to go through re-choosing all of them again. However, the cookie will eventually expire if there is no activity in your cart, e.g. view, add to, etc., for a number of days. This website’s cookies do not contain any personally identifiable information. If a user rejects the cookie, they may still use our site, but the user will experience limited functionality in some areas of our site. For example, the user will not be able to process an order through our shopping checkout area.

We use third party shipping companies, e.g. Interlink, DPD, etc. to ship orders, and a third party credit card payment processing system – PayPal – to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

This web site may contain links to other sites. Please be aware that Reflex Nutrition Ltd are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Reflex Nutrition Ltd.

If a user wishes to subscribe to our newsletter and, we ask for the user’s name and email address. The user can opt-out any time following instructions provided when subscribing or in the footer of the newsletter.

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or contact information), that information is encrypted and is protected with 128 bit encryption software over an SSL connection. While on a secure page, such as our shopping cart checkout forms, the lock icon and the green background colour on the address bar of the web browser is displayed granting security.

If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

At Reflex Nutrition Ltd, your privacy is extremely important. If you have any questions about the privacy statement, the practices of this site, or your dealings with us, please Contact Us and let us know.